/* ============================================================================
   Whitewater Restoration - Rockwell, NC  |  "Piedmont Mill" design system
   Warm cream paper + fired brick red (lead) + slate blue (secondary),
   Zilla Slab (display) + Source Sans 3 (body), running-bond brick-course /
   mortar-hairline motif. Single-authored; covers chrome + homepage + service
   builder + tool builder + about + legal. No sibling shares this combination.
   ============================================================================ */

:root{
  /* GROUND / PAPER */
  --cream:#F5F0E6; --cream-2:#ECE4D3; --paper-card:#FBF8F1; --oat-line:#DCCFB6;
  /* editorial band tints (subtle warm/cool alternation on service pages) */
  --band-warm:#ECE4D3; --band-cool:#E7ECEC;
  /* BRICK (lead / brand / accent) */
  --brick:#A5382B; --brick-btn:#9A3325; --brick-btnh:#822A1E; --brick-deep:#862A20;
  --brick-ink:#5E1D16; --brick-tint:#F0DDD4;
  /* SLATE (secondary / structural / trust / dark) */
  --slate:#3A5568; --slate-deep:#263B4B; --slate-2:#4E6E86; --slate-tint:#E2E8ED; --link:#35566C;
  /* INK / TEXT */
  --ink:#23201B; --ink-2:#514A40; --on-dark:#F5F0E6; --on-dark-2:#C7D2DA;
  /* CONTAINED ACCENT */
  --star:#C9982F; --signal:#A5382B;
  /* RADIUS */
  --r-sm:3px; --r:5px; --r-lg:8px; --r-btn:4px; --r-pill:100px;
  /* SHADOW */
  --shadow-sm:0 1px 0 var(--oat-line);
  --shadow:0 10px 24px -16px rgba(38,59,75,.28);
  --shadow-lift:0 16px 30px -18px rgba(38,59,75,.34);
  --maxw:1180px;
  /* brick-course strip (running bond via repeating gradient) */
  --course:repeating-linear-gradient(90deg,var(--brick) 0 26px,transparent 26px 30px);
}

*{box-sizing:border-box}
html{-webkit-text-size-adjust:100%;scroll-behavior:smooth}
body{
  margin:0;background:var(--cream);color:var(--ink);
  font-family:"Source Sans 3",system-ui,-apple-system,Segoe UI,Roboto,Helvetica,Arial,sans-serif;
  font-size:18px;font-weight:500;line-height:1.62;
  -webkit-font-smoothing:antialiased;text-rendering:optimizeLegibility;
}
h1,h2,h3,h4{font-family:"Zilla Slab","Source Sans 3",Georgia,serif;color:var(--ink);line-height:1.14;margin:0 0 .5em;font-weight:700}
h1{font-size:clamp(2.4rem,5vw,3.4rem)}
h2{font-size:clamp(1.7rem,3vw,2.1rem)}
h3{font-size:1.2rem;font-weight:600}
h4{font-size:1.12rem;font-weight:600;margin:0 0 .35em}
p{margin:0 0 1rem;max-width:66ch}
a{color:var(--link);text-underline-offset:2px}
img{max-width:100%;height:auto;display:block}
strong,b{font-weight:700}
ul,ol{margin:0 0 1rem;padding-left:1.15rem}
li{margin:.3rem 0}
.wrap{max-width:var(--maxw);margin-inline:auto;padding-inline:26px;width:100%}
.skip-link{position:absolute;left:-999px;top:0;background:var(--slate-deep);color:#fff;padding:10px 16px;z-index:1000;border-radius:0 0 var(--r) 0}
.skip-link:focus{left:0}
:focus-visible{outline:3px solid var(--slate-2);outline-offset:2px}

/* prose links underline in content (QC) */
.svc-prose a,.legal-body a,.auth-links a,.local__lead a,.insure a,.faq-item a,.bk-callout a{text-decoration:underline}

/* ---- eyebrow + brick-course glyph (the signature) --------------------------- */
.eyebrow{display:inline-flex;align-items:center;gap:9px;font-family:"Source Sans 3";
  font-weight:700;text-transform:uppercase;letter-spacing:.12em;font-size:.8rem;
  color:var(--brick-deep);margin:0 0 12px}
.eyebrow::before{content:"";width:24px;height:11px;flex:none;
  background:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='24' height='11'%3E%3Cg fill='%23A5382B'%3E%3Crect width='11' height='4' rx='.6'/%3E%3Crect x='13' width='11' height='4' rx='.6'/%3E%3Crect x='6' y='7' width='11' height='4' rx='.6'/%3E%3C/g%3E%3C/svg%3E") no-repeat center/contain}
.eyebrow--onslate{color:#E9C9C0}
.eyebrow--onslate::before{filter:brightness(1.6) saturate(.7)}

/* reusable brick-course divider strip */
.brick-course{height:8px;background:
  repeating-linear-gradient(90deg,var(--brick) 0 30px,var(--brick-tint) 30px 34px,var(--brick) 34px 64px,var(--brick-tint) 64px 68px);
  opacity:.92}

/* ---- buttons ---------------------------------------------------------------- */
.btn{display:inline-flex;align-items:center;justify-content:center;gap:9px;
  font-family:"Source Sans 3";font-weight:700;font-size:1.02rem;line-height:1.1;
  padding:14px 22px;border-radius:var(--r-btn);border:1px solid transparent;
  text-decoration:none;cursor:pointer;transition:background .15s,transform .15s,box-shadow .15s}
.btn--call{background:var(--brick-btn);color:#fff;box-shadow:var(--shadow)}
.btn--call:hover{background:var(--brick-btnh);transform:translateY(-1px)}
.btn--white{background:var(--paper-card);color:var(--brick-deep);border-color:#fff}
.btn--white:hover{background:#fff;transform:translateY(-1px)}
.btn--ghost{background:transparent;color:var(--slate-deep);border-color:var(--slate-2)}
.btn--ghost:hover{background:var(--slate-tint)}
/* ghost button sits on the dark hero: legible light text + border */
.hero .btn--ghost{color:#fff;border-color:rgba(255,255,255,.55)}
.hero .btn--ghost:hover{background:rgba(255,255,255,.12)}
.btn--lg{flex-direction:column;gap:2px;padding:15px 30px;text-align:center}
.btn--lg .btn__num{font-size:1.32rem;font-weight:700;letter-spacing:.01em}
.btn--lg .btn__sub{font-size:.82rem;font-weight:600;opacity:.9;text-transform:none;letter-spacing:0}

/* ---- top ribbon ------------------------------------------------------------- */
.ribbon{background:var(--slate-deep);color:var(--on-dark);font-size:.86rem;border-bottom:1px solid rgba(255,255,255,.10)}
.ribbon .wrap{display:flex;align-items:center;gap:14px;min-height:38px;flex-wrap:nowrap;overflow:hidden}
.ribbon__item{display:inline-flex;align-items:center;gap:7px;white-space:nowrap}
.ribbon__item b{font-weight:700}
.ribbon__item a{color:#fff;text-decoration:none;font-weight:700}
.ribbon__item a:hover{text-decoration:underline}
.ribbon__item svg{width:15px;height:15px;flex:none;fill:currentColor;opacity:.85}
.ribbon__sep{opacity:.4}
.tick{width:8px;height:8px;border-radius:50%;background:#7FE0B0;box-shadow:0 0 0 3px rgba(127,224,176,.25);flex:none}

/* ---- sticky header (NO backdrop-filter: keeps fixed mobile nav full-screen) -- */
.site-header{position:sticky;top:0;z-index:300;background:var(--cream);
  border-bottom:1px solid var(--oat-line);box-shadow:0 1px 0 rgba(38,59,75,.04)}
.site-header .wrap{display:flex;align-items:center;gap:18px;min-height:70px}
.brand{display:inline-flex;align-items:center;gap:11px;text-decoration:none;flex:none}
.brand-mark{flex:none;display:block}
.brand-words{display:flex;flex-direction:column;line-height:1.05}
.brand-name{font-family:"Zilla Slab";font-weight:700;font-size:1.24rem;color:var(--ink)}
.brand-sub{font-size:.72rem;font-weight:700;letter-spacing:.09em;text-transform:uppercase;color:var(--slate-2)}

.nav{display:flex;align-items:center;gap:6px;margin-left:auto}
.nav>a,.drop>a{display:inline-block;padding:9px 12px;border-radius:var(--r);
  color:var(--slate-deep);text-decoration:none;font-weight:600;font-size:.98rem;white-space:nowrap}
.nav>a:hover,.drop>a:hover{background:var(--slate-tint);color:var(--brick-deep)}
.drop{position:relative}
.drop>a{cursor:pointer}
.drop>a::after{content:"";display:inline-block;width:.42em;height:.42em;margin-left:7px;
  border-right:2px solid currentColor;border-bottom:2px solid currentColor;transform:rotate(45deg) translateY(-2px);opacity:.7}
.drop__menu{position:absolute;top:100%;left:0;min-width:288px;
  background:var(--paper-card);border:1px solid var(--oat-line);border-top:3px solid var(--brick);
  border-radius:0 0 var(--r-lg) var(--r-lg);box-shadow:var(--shadow-lift);padding:8px;
  max-height:min(72vh,560px);overflow-y:auto;overscroll-behavior:contain;
  display:none;z-index:320}
.drop:hover .drop__menu,.drop.is-open .drop__menu{display:block}
.drop__menu a{display:block;padding:9px 12px;border-radius:var(--r);color:var(--ink);
  text-decoration:none;font-size:.95rem;font-weight:600;border-bottom:1px solid var(--oat-line)}
.drop__menu a:last-child{border-bottom:0}
.drop__menu a:hover{background:var(--brick-tint);color:var(--brick-deep)}

.header-cta{display:flex;align-items:center;gap:12px;margin-left:6px;flex:none}
.header-phone{display:flex;flex-direction:column;line-height:1.05;text-decoration:none;
  color:var(--brick-deep);font-weight:700;font-size:1.06rem;font-family:"Zilla Slab"}
.header-phone small{font-size:.68rem;font-weight:700;letter-spacing:.06em;text-transform:uppercase;color:var(--ink-2)}
.nav-toggle{display:none;width:46px;height:44px;border:1px solid var(--oat-line);background:var(--paper-card);
  border-radius:var(--r);cursor:pointer;padding:0;flex-direction:column;gap:5px;align-items:center;justify-content:center}
.nav-toggle span{display:block;width:22px;height:2px;background:var(--slate-deep);border-radius:2px}

/* ---- section scaffolding ---------------------------------------------------- */
.section{padding:60px 0;border-top:1px solid var(--oat-line)}
.section--fog{background:var(--cream-2)}
.section--white{background:var(--paper-card)}
.section--reviews{background:var(--brick-tint)}
.sec-head{display:grid;grid-template-columns:auto 1fr;gap:14px 22px;align-items:start;margin:0 0 30px}
.sec-head--center{justify-items:center;text-align:center;grid-template-columns:1fr}
.sec-head__idx{display:inline-flex;align-items:center;gap:9px;font-family:"Zilla Slab";
  font-weight:700;color:var(--brick);font-size:1.02rem;letter-spacing:.02em;
  text-transform:uppercase;padding-top:6px;white-space:nowrap}
.sec-head--center .sec-head__idx{justify-content:center}
.sec-head__idx .node{width:12px;height:12px;flex:none;border:2px solid var(--brick);border-radius:2px;transform:rotate(45deg);background:var(--brick-tint)}
.sec-head__body{max-width:62ch}
.sec-head--center .sec-head__body{max-width:60ch}
.sec-head__body h2{margin-bottom:.3em}
.sec-head__body p{color:var(--ink-2);margin:0}

/* ---- HERO ------------------------------------------------------------------- */
.hero{background:var(--slate-deep);color:var(--on-dark);position:relative;overflow:hidden}
.hero__stage{position:relative}
.hero__stage .wrap{position:relative;z-index:2;display:grid;grid-template-columns:1.05fr .95fr;gap:40px;align-items:center;padding-top:56px;padding-bottom:60px}
.hero__media{position:relative;border-radius:var(--r-lg);overflow:hidden;border:1px solid rgba(255,255,255,.14);box-shadow:var(--shadow-lift);aspect-ratio:16/11}
.hero__media img{width:100%;height:100%;object-fit:cover}
.hero__media::after{content:"";position:absolute;inset:0;
  background:repeating-linear-gradient(90deg,rgba(255,255,255,.05) 0 1px,transparent 1px 46px),
    repeating-linear-gradient(0deg,rgba(255,255,255,.05) 0 1px,transparent 1px 24px);pointer-events:none}
.hero__panel h1{color:#fff;margin:.15em 0 .35em}
.hero__sub{color:var(--on-dark-2);font-size:1.16rem;max-width:52ch;margin-bottom:22px}
.hero-call{margin:6px 0 14px}
.hero-note{display:inline-flex;align-items:center;gap:9px;color:var(--on-dark-2);font-size:.94rem;font-weight:600;margin-bottom:16px}
.hero-note svg{width:18px;height:18px;flex:none;fill:#7FE0B0}
.trust-row{display:flex;flex-wrap:wrap;gap:10px;align-items:center;margin-top:6px}
.trust-chip{display:inline-flex;align-items:center;gap:7px;background:rgba(255,255,255,.08);
  border:1px solid rgba(255,255,255,.16);border-radius:var(--r-pill);padding:7px 14px;font-size:.86rem;font-weight:600;color:#fff}
.trust-chip svg{width:15px;height:15px;flex:none;fill:#E9C9C0}
.rating-chip{display:inline-flex;align-items:center;gap:8px;background:var(--paper-card);color:var(--ink);
  border-radius:var(--r-pill);padding:7px 14px;font-size:.88rem;font-weight:600;border:1px solid var(--oat-line)}
.rating-chip b{color:var(--brick-deep)}
.stars{--pct:96%;display:inline-block;width:88px;height:16px;vertical-align:-2px;
  background:linear-gradient(90deg,var(--star) var(--pct),#C9B79A var(--pct));
  -webkit-mask:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='88' height='16'%3E%3Cg fill='black'%3E%3Cpath d='M8 1l2.2 4.5 5 .7-3.6 3.5.9 5L8 12.9 3.5 14.7l.9-5L.8 6.2l5-.7z'/%3E%3Cpath d='M25.6 1l2.2 4.5 5 .7-3.6 3.5.9 5-4.5-1.8L21 14.7l.9-5-3.6-3.5 5-.7z'/%3E%3Cpath d='M43.2 1l2.2 4.5 5 .7-3.6 3.5.9 5-4.5-1.8-4.5 1.8.9-5-3.6-3.5 5-.7z'/%3E%3Cpath d='M60.8 1l2.2 4.5 5 .7-3.6 3.5.9 5-4.5-1.8-4.5 1.8.9-5-3.6-3.5 5-.7z'/%3E%3Cpath d='M78.4 1l2.2 4.5 5 .7-3.6 3.5.9 5-4.5-1.8-4.5 1.8.9-5L73.2 6.2l5-.7z'/%3E%3C/g%3E%3C/svg%3E") no-repeat;mask:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='88' height='16'%3E%3Cg fill='black'%3E%3Cpath d='M8 1l2.2 4.5 5 .7-3.6 3.5.9 5L8 12.9 3.5 14.7l.9-5L.8 6.2l5-.7z'/%3E%3Cpath d='M25.6 1l2.2 4.5 5 .7-3.6 3.5.9 5-4.5-1.8L21 14.7l.9-5-3.6-3.5 5-.7z'/%3E%3Cpath d='M43.2 1l2.2 4.5 5 .7-3.6 3.5.9 5-4.5-1.8-4.5 1.8.9-5-3.6-3.5 5-.7z'/%3E%3Cpath d='M60.8 1l2.2 4.5 5 .7-3.6 3.5.9 5-4.5-1.8-4.5 1.8.9-5-3.6-3.5 5-.7z'/%3E%3Cpath d='M78.4 1l2.2 4.5 5 .7-3.6 3.5.9 5-4.5-1.8-4.5 1.8.9-5L73.2 6.2l5-.7z'/%3E%3C/g%3E%3C/svg%3E") no-repeat}
/* hero elevation fact-rail */
.hero__rail{background:var(--slate);border-top:1px solid rgba(255,255,255,.12);position:relative;z-index:2}
.factrail{display:grid;grid-template-columns:repeat(4,1fr);gap:0}
.factcell{padding:20px 18px;text-align:center;border-right:1px solid rgba(255,255,255,.12)}
.factcell:last-child{border-right:0}
.factcell__num{display:block;font-family:"Zilla Slab";font-weight:700;font-size:1.9rem;color:#fff}
.factcell__num span{color:#E9C9C0;font-size:1.1rem}
.factcell__label{display:block;font-size:.82rem;color:var(--on-dark-2);margin-top:3px}

/* ---- credibility strip ------------------------------------------------------ */
.credstrip{background:var(--cream);border-bottom:1px solid var(--oat-line)}
.credstrip .wrap{display:flex;flex-wrap:wrap;align-items:center;gap:16px 26px;padding-block:16px}
.credstrip__label{font-weight:700;font-size:.82rem;text-transform:uppercase;letter-spacing:.08em;color:var(--ink-2)}
.credstrip__item{display:inline-flex;align-items:center;gap:8px;font-size:.9rem;font-weight:600;color:var(--slate-deep)}
.credstrip__item img{height:32px;width:auto;opacity:.92}
.credstrip__item svg{width:20px;height:20px;flex:none;fill:var(--brick)}

/* ---- intro / conditions lead ------------------------------------------------ */
.local__lead{position:relative}
.local__lead h2{max-width:20ch;margin-top:8px}
.local__lead p{max-width:70ch;font-size:1.05rem}
.intro-fig{margin:22px 0 0;border-radius:var(--r-lg);overflow:hidden;border:1px solid var(--oat-line);box-shadow:var(--shadow)}
.intro-fig img{width:100%}

/* ---- risk / local-hooks grid (stamped cards + icon tiles) ------------------- */
.risk-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:16px;margin-top:26px}
.risk-grid--3{grid-template-columns:repeat(3,1fr)} /* 6-card why-us; media queries below still collapse it */
.risk-card{background:var(--paper-card);border:1px solid var(--oat-line);border-radius:var(--r);
  padding:20px 18px;box-shadow:var(--shadow)}
.risk-card h3{margin:12px 0 6px}
.risk-card p{font-size:.95rem;color:var(--ink-2);margin:0}
.risk-card__icon{display:inline-flex;align-items:center;justify-content:center;width:46px;height:46px;
  border-radius:var(--r);background:var(--slate-tint);border:1px solid var(--oat-line)}
.risk-card__icon svg{width:24px;height:24px;fill:none;stroke:var(--brick);stroke-width:1.7;stroke-linecap:round;stroke-linejoin:round}
.auth-links{margin-top:26px;padding-top:18px;border-top:1px solid var(--oat-line);display:flex;flex-wrap:wrap;gap:8px 18px;align-items:baseline}
.auth-links span{font-weight:700;font-size:.9rem;color:var(--ink-2)}
.auth-links a{font-size:.92rem;font-weight:600}

/* ---- call ridge ------------------------------------------------------------- */
.callridge{background:var(--brick);color:#fff}
.callridge .wrap{display:flex;align-items:center;justify-content:center;gap:12px;padding-block:14px;
  font-weight:700;text-align:center;flex-wrap:wrap;font-size:1.02rem}
.callridge .tick{background:#fff;box-shadow:0 0 0 3px rgba(255,255,255,.25)}
.callridge a{color:#fff;text-decoration:underline;text-underline-offset:3px}

/* ---- services: clustered stamped-plate grid --------------------------------- */
.cluster{margin-top:30px}
.cluster:first-of-type{margin-top:8px}
.cluster__label{display:flex;align-items:baseline;gap:14px;flex-wrap:wrap;margin:0 0 16px;
  padding-bottom:10px;border-bottom:2px solid var(--oat-line)}
.cluster__label h3{font-size:1.28rem;font-weight:700;color:var(--slate-deep);margin:0}
.cluster__label .count{font-size:.9rem;font-weight:600;color:var(--brick-deep)}
.svc-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:18px}
.svc-grid--pair{grid-template-columns:repeat(4,1fr)}
.svc-card{display:flex;flex-direction:column;background:var(--paper-card);border:1px solid var(--oat-line);
  border-radius:var(--r);overflow:hidden;text-decoration:none;color:var(--ink);box-shadow:var(--shadow);
  transition:transform .15s,box-shadow .15s}
.svc-card:hover{transform:translateY(-2px);box-shadow:var(--shadow-lift)}
.svc-card__media{aspect-ratio:16/10;overflow:hidden;border-bottom:3px solid var(--brick);background:var(--slate-tint)}
.svc-card__media img{width:100%;height:100%;object-fit:cover}
.svc-card__body{padding:16px 18px 18px;display:flex;flex-direction:column;flex:1}
.svc-card__body h4{color:var(--ink)}
.svc-card__body p{font-size:.94rem;color:var(--ink-2);margin:0 0 12px}
.svc-card__cta{margin-top:auto;font-weight:700;font-size:.9rem;color:var(--brick-deep)}
.svc-card__cta::after{content:" \203A";font-weight:700}
/* tools trio on homepage */
.tool-trio{display:grid;grid-template-columns:repeat(3,1fr);gap:18px;margin-top:8px}
.tool-tile{display:flex;flex-direction:column;gap:6px;background:var(--paper-card);border:1px solid var(--oat-line);
  border-top:3px solid var(--slate-2);border-radius:var(--r);padding:20px;text-decoration:none;color:var(--ink);box-shadow:var(--shadow)}
.tool-tile:hover{transform:translateY(-2px);box-shadow:var(--shadow-lift)}
.tool-tile h4{margin:0}
.tool-tile p{font-size:.92rem;color:var(--ink-2);margin:0}
.tool-tile span{margin-top:auto;font-weight:700;font-size:.88rem;color:var(--slate-deep)}
.tool-tile span::after{content:" \203A"}

/* ---- response module (dark) ------------------------------------------------- */
.contour{background:var(--slate-deep);color:var(--on-dark)}
.contour h2,.contour h3{color:#fff}
.response .wrap{display:grid;grid-template-columns:1.25fr .75fr;gap:36px;align-items:start}
.response__lead{color:var(--on-dark-2);font-size:1.05rem}
.rsteps{list-style:none;margin:18px 0 0;padding:0;display:flex;flex-direction:column;gap:14px}
.rsteps li{display:flex;gap:16px;align-items:flex-start}
.rstep__n{flex:none;width:40px;height:40px;border-radius:var(--r);background:var(--brick-tint);color:var(--slate-deep);
  border:1px solid var(--brick-deep);font-family:"Zilla Slab";font-weight:700;font-size:1.2rem;
  display:inline-flex;align-items:center;justify-content:center}
.rsteps h3{margin:0 0 3px;font-size:1.08rem}
.rsteps p{margin:0;color:var(--on-dark-2);font-size:.95rem}
.response__promise{background:var(--slate);border:1px solid rgba(255,255,255,.14);border-radius:var(--r-lg);padding:24px}
.response__promise h3{margin:.2em 0 .4em}
.response__promise p{color:var(--on-dark-2);font-size:.96rem}
.response__promise .btn{margin-top:10px;width:100%}

/* ---- process timeline (slab numerals) --------------------------------------- */
.ptimeline{display:grid;grid-template-columns:repeat(5,1fr);gap:0;position:relative}
.pstep{padding:0 16px;text-align:center;position:relative}
.pstep::before{content:"";position:absolute;top:26px;left:-50%;right:50%;height:2px;background:var(--oat-line);z-index:0}
.pstep:first-child::before{display:none}
.pstep__num{position:relative;z-index:1;width:52px;height:52px;margin:0 auto 12px;border-radius:var(--r);
  background:var(--brick-tint);border:1px solid var(--brick-deep);color:var(--slate-deep);
  font-family:"Zilla Slab";font-weight:700;font-size:1.5rem;display:flex;align-items:center;justify-content:center}
.pstep__body h3{font-size:1.05rem;margin:0 0 5px}
.pstep__body p{font-size:.92rem;color:var(--ink-2);margin:0 auto;max-width:26ch}

/* ---- reviews ---------------------------------------------------------------- */
.proof{display:grid;grid-template-columns:260px 1fr;gap:26px;align-items:start}
.proof__aggregate{background:var(--paper-card);border:1px solid var(--oat-line);border-top:3px solid var(--brick);
  border-radius:var(--r);padding:24px;text-align:center;position:sticky;top:88px}
.agg-score{font-family:"Zilla Slab";font-weight:700;font-size:3.2rem;color:var(--brick-deep);line-height:1}
.agg-score span{font-size:1.3rem;color:var(--ink-2)}
.agg-stars{margin:8px 0}
.agg-count{font-weight:700;color:var(--ink)}
.agg-note{font-size:.9rem;color:var(--ink-2);margin:8px 0 0}
.review-rail{display:grid;grid-template-columns:repeat(2,1fr);gap:16px}
.review-card{background:var(--paper-card);border:1px solid var(--oat-line);border-radius:var(--r);padding:20px;box-shadow:var(--shadow)}
.review-card__head{margin-bottom:8px}
.review-card blockquote{margin:0 0 12px;font-size:.98rem;color:var(--ink);line-height:1.55}
.review-card__meta{display:flex;flex-wrap:wrap;gap:5px 12px;align-items:baseline;border-top:1px solid var(--oat-line);padding-top:10px}
.review-card__meta .who{font-weight:700;color:var(--brick-deep)}
.review-card__meta .where{font-size:.86rem;color:var(--slate-2);font-weight:600}
.review-card__meta .date{font-size:.82rem;color:var(--ink-2);margin-left:auto}

/* ---- coverage / service area (real self-hosted static map) ------------------ */
.coverage{display:grid;grid-template-columns:minmax(0,1.05fr) minmax(0,.95fr);gap:26px;align-items:stretch;margin-bottom:24px}
.coverage__map{align-self:start;margin:0;border-radius:var(--r-lg);overflow:hidden;border:1px solid var(--oat-line);box-shadow:var(--shadow);background:var(--paper-card)}
.coverage__map img{width:100%;height:auto;display:block;border-bottom:1px solid var(--oat-line)}
.coverage__map figcaption{display:flex;flex-wrap:wrap;justify-content:space-between;gap:6px 16px;align-items:center;padding:12px 16px}
.coverage__pin{display:inline-flex;align-items:center;gap:7px;font-weight:700;font-size:.9rem;color:var(--slate-deep)}
.coverage__pin svg{width:16px;height:16px;flex:none;fill:var(--brick)}
.coverage__credit{font-size:.72rem;color:var(--ink-2);letter-spacing:.01em}
.coverage--compact{align-items:center;margin-bottom:0}
.coverage__note p{font-size:1.05rem;color:var(--ink);margin:0 0 14px}
.coverage__all{display:inline-flex;align-items:center;gap:6px;font-family:"Zilla Slab";font-weight:700;font-size:1.02rem;color:var(--brick-deep);text-decoration:none;border-bottom:2px solid var(--brick);padding-bottom:3px}
.coverage__all:hover{color:var(--brick-btnh)}
.nbhd-groups{display:grid;grid-template-columns:repeat(auto-fill,minmax(230px,1fr));gap:18px 22px}
.nbhd-group h3{font-size:1.02rem;margin:0 0 8px;color:var(--slate-deep)}
.chips{display:flex;flex-wrap:wrap;gap:7px}
.chip{background:var(--paper-card);border:1px solid var(--oat-line);border-radius:var(--r-pill);padding:5px 12px;font-size:.84rem;font-weight:600;color:var(--ink-2)}
.zip-block{background:var(--paper-card);border:1px solid var(--oat-line);border-radius:var(--r);padding:22px;display:flex;flex-direction:column;justify-content:center}
.zip-block h3{margin:0 0 12px;font-size:1.1rem}
.zip-grid{display:flex;flex-wrap:wrap;gap:8px}
.zip{font-family:"Zilla Slab";font-weight:600;background:var(--slate-tint);border:1px solid var(--oat-line);border-radius:var(--r-sm);padding:5px 11px;font-size:.9rem;color:var(--slate-deep)}
.zip-note{font-size:.9rem;color:var(--ink-2);margin:12px 0 0}

/* ---- gallery filmstrip ------------------------------------------------------ */
.filmstrip{display:grid;grid-template-columns:repeat(4,1fr);gap:14px}
.film{margin:0;background:var(--paper-card);border:1px solid var(--oat-line);border-radius:var(--r);overflow:hidden;box-shadow:var(--shadow)}
.film img{width:100%;aspect-ratio:4/3;object-fit:cover;border-bottom:1px solid var(--oat-line)}
.film__cap{padding:9px 12px;font-size:.82rem;font-weight:600;color:var(--ink-2)}

/* ---- why-us pillars + promises ---------------------------------------------- */
.pillars{display:grid;grid-template-columns:repeat(3,1fr);gap:18px;margin-bottom:24px}
.pillar{background:var(--paper-card);border:1px solid var(--oat-line);border-radius:var(--r);padding:22px;text-align:center;box-shadow:var(--shadow)}
.pillar h3{margin:12px 0 6px;font-size:1.3rem}
.pillar p{font-size:.95rem;color:var(--ink-2);margin:0}
.mk{display:inline-flex;align-items:center;justify-content:center;width:48px;height:48px;flex:none;
  border-radius:var(--r);background:var(--brick-tint);border:1px solid var(--oat-line)}
.mk svg{width:24px;height:24px;fill:none;stroke:var(--brick);stroke-width:1.7;stroke-linecap:round;stroke-linejoin:round}
.pillar .mk{margin:0 auto}
.whyus{display:grid;grid-template-columns:1.3fr .7fr;gap:26px;align-items:start}
.promise{display:grid;grid-template-columns:repeat(2,1fr);gap:16px}
.promise__item{display:flex;gap:14px;align-items:flex-start}
.promise__item h3{margin:0 0 3px;font-size:1.05rem}
.promise__item p{margin:0;font-size:.93rem;color:var(--ink-2)}
.creds{background:var(--slate-tint);border:1px solid var(--oat-line);border-radius:var(--r-lg);padding:22px}
.creds>h3{margin:0 0 14px}
.cred-badges{display:flex;flex-wrap:wrap;gap:14px;align-items:center;margin-bottom:14px}
.cred-badge{background:var(--paper-card);border:1px solid var(--oat-line);border-radius:var(--r);padding:9px 12px;display:inline-flex;align-items:center}
.cred-badge img{height:40px;width:auto}
.license-line{font-size:.9rem;color:var(--ink-2);margin:0}
.license-line b{color:var(--ink)}

/* ---- cost + insurance ------------------------------------------------------- */
.cost{display:grid;grid-template-columns:1.15fr .85fr;gap:26px;align-items:start}
.range-cards{display:grid;grid-template-columns:repeat(3,1fr);gap:14px}
.range-card{background:var(--paper-card);border:1px solid var(--oat-line);border-radius:var(--r);padding:20px;box-shadow:var(--shadow)}
.range-card--featured{border-top:3px solid var(--brick);background:#fff}
.range-card h3{font-size:1.1rem;margin:0 0 6px}
.range-card__price{font-family:"Zilla Slab";font-weight:700;font-size:1.5rem;color:var(--brick-deep);margin-bottom:10px}
.range-card ul{margin:0 0 12px;padding-left:1.05rem}
.range-card li{font-size:.9rem;color:var(--ink-2)}
.range-card .cover{display:inline-block;font-size:.82rem;font-weight:700;color:var(--slate-deep);background:var(--slate-tint);border-radius:var(--r-pill);padding:4px 11px}
.insure{background:var(--slate-tint);border:1px solid var(--oat-line);border-radius:var(--r-lg);padding:22px}
.insure h3{margin:0 0 8px}
.insure p{font-size:.95rem;color:var(--ink-2)}
.carrier-wall{display:grid;grid-template-columns:repeat(3,1fr);gap:12px;margin-top:14px}
.carrier{background:var(--paper-card);border:1px solid var(--oat-line);border-radius:var(--r);padding:12px;display:flex;align-items:center;justify-content:center}
.carrier img{height:24px;width:auto;opacity:.85}

/* ---- FAQ -------------------------------------------------------------------- */
.faq2{display:grid;grid-template-columns:1.5fr .5fr;gap:24px;align-items:start}
.faq2__cols{display:flex;flex-direction:column;gap:10px}
.faq-item{background:var(--paper-card);border:1px solid var(--oat-line);border-radius:var(--r);overflow:hidden}
.faq-item summary{cursor:pointer;padding:15px 18px;font-weight:700;font-size:1.02rem;color:var(--slate-deep);
  list-style:none;display:flex;justify-content:space-between;gap:14px;align-items:center}
.faq-item summary::-webkit-details-marker{display:none}
.faq-item summary::after{content:"+";font-family:"Zilla Slab";font-size:1.5rem;color:var(--brick);flex:none;line-height:1}
.faq-item[open] summary::after{content:"\2013"}
.faq-item summary:hover{color:var(--brick-deep)}
.faq-item>div{padding:0 18px 16px}
.faq-item>div p{margin:0;color:var(--ink-2);font-size:.97rem}
.faq-callcard{background:var(--slate-deep);color:var(--on-dark);border-radius:var(--r-lg);padding:24px;text-align:center;position:sticky;top:88px}
.faq-callcard h3{color:#fff;margin:0 0 8px}
.faq-callcard p{color:var(--on-dark-2);font-size:.94rem}
.faq-callcard .big{display:block;font-family:"Zilla Slab";font-weight:700;font-size:1.6rem;color:#fff;margin:10px 0}
.faq-callcard .btn{width:100%}

/* ---- dispatch panel + NAP (service/tool/about closers) ---------------------- */
.dispatch-panel{padding:56px 0;border-top:1px solid var(--oat-line)}
.dispatch-panel .wrap{display:grid;grid-template-columns:1.15fr .85fr;gap:34px;align-items:center}
.dispatch-panel__call h2{margin:.2em 0 .4em}
.dispatch-panel__call p{color:var(--on-dark-2)}
.dispatch-panel__call .btn{margin-top:8px}
.dispatch-panel__nap .nap{background:var(--slate);border:1px solid rgba(255,255,255,.14);border-radius:var(--r-lg);padding:22px;color:var(--on-dark)}
.nap__name{display:block;font-family:"Zilla Slab";font-weight:700;font-size:1.3rem;color:#fff;margin-bottom:12px}
.nap__row{display:flex;align-items:center;gap:10px;margin:8px 0;font-size:.98rem;color:var(--on-dark)}
.nap__row svg{width:18px;height:18px;flex:none;fill:#E9C9C0}
.nap__row a{color:#fff;font-weight:700}

/* ---- final CTA band (brick, white button) ----------------------------------- */
.final-cta{background:var(--brick);color:#fff;padding:56px 0}
.final-cta .wrap{display:grid;grid-template-columns:1.3fr .7fr;gap:30px;align-items:center}
.final-cta h2{color:#fff;margin:.15em 0 .35em}
.final-cta p{color:#F3D9D2}
.final-cta .eyebrow{color:#F3D9D2}
.final-cta .eyebrow::before{filter:brightness(3) grayscale(1)}
.final-cta__act{text-align:center}
.final-cta__act .btn{width:100%}

/* =====================  SERVICE PAGE (build())  ============================== */
.svc-actionbar{background:var(--slate-deep);color:var(--on-dark);border-bottom:6px solid var(--brick)}
.svc-actionbar .wrap{display:grid;grid-template-columns:1.1fr .9fr;gap:34px;align-items:center;padding-block:44px}
.bc{font-size:.86rem;color:var(--on-dark-2);margin-bottom:12px;font-weight:600}
.bc a{color:#E9C9C0;text-decoration:none}
.bc a:hover{text-decoration:underline}
.svc-actionbar h1{color:#fff;margin:0 0 .3em}
.svc-actionbar__lead{color:var(--on-dark-2);font-size:1.1rem;max-width:54ch;margin-bottom:18px}
.svc-actionbar__inset{border-radius:var(--r-lg);overflow:hidden;border:1px solid rgba(255,255,255,.16);box-shadow:var(--shadow-lift);aspect-ratio:16/10}
.svc-actionbar__inset img{width:100%;height:100%;object-fit:cover}
.svc-facts{background:var(--brick-tint);border-bottom:1px solid var(--oat-line)}
.svc-facts .wrap{display:grid;grid-template-columns:repeat(4,1fr);gap:0}
.ataglance{display:contents}
.ataglance__item{padding:18px 22px;border-right:1px solid var(--oat-line)}
.svc-facts .ataglance__item:last-child{border-right:0}
.ataglance__k{display:block;font-size:.76rem;font-weight:700;text-transform:uppercase;letter-spacing:.08em;color:var(--brick-deep);margin-bottom:4px}
.ataglance__v{display:block;font-weight:600;color:var(--ink);font-size:.98rem}
.svc-block{padding:44px 0;border-top:1px solid var(--oat-line)}
.svc-block--tint{background:var(--cream-2)}
.svc-prose{max-width:820px;margin-inline:auto}
.svc-prose h2{margin-top:0;padding-left:16px;border-left:4px solid var(--brick);line-height:1.2}
.svc-prose p{font-size:1.05rem}
.svc-prose ul{margin:0 0 1rem;padding-left:0;list-style:none}
.svc-prose ul li{position:relative;padding-left:26px;margin:.5rem 0;color:var(--ink)}
.svc-prose ul li::before{content:"";position:absolute;left:0;top:.55em;width:11px;height:6px;background:var(--brick);border-radius:1px}
.svc-steps{list-style:none;margin:22px 0;padding:0;display:flex;flex-direction:column;gap:14px}
.svc-steps li{display:flex;gap:16px;align-items:flex-start;background:var(--paper-card);border:1px solid var(--oat-line);border-radius:var(--r);padding:14px 16px}
.svc-steps .n{flex:none;width:42px;height:42px;border-radius:var(--r);background:var(--brick-tint);border:1px solid var(--brick-deep);
  color:var(--slate-deep);font-family:"Zilla Slab";font-weight:700;font-size:1.15rem;display:inline-flex;align-items:center;justify-content:center}
.callcard{background:var(--slate-deep);color:var(--on-dark);border-radius:var(--r-lg);padding:22px 24px;margin:24px 0;
  display:flex;flex-wrap:wrap;gap:16px;align-items:center;justify-content:space-between}
.callcard p{margin:0;color:#fff;font-weight:600;max-width:44ch}
.callcard .btn{flex:none}
.bk-callout{background:var(--brick-tint);border:1px solid var(--brick-deep);border-left:5px solid var(--brick);border-radius:var(--r);padding:18px 20px;margin:24px 0}
.bk-callout h3{margin:0 0 6px;color:var(--brick-ink)}
.bk-callout p{margin:0;color:var(--ink);font-size:.98rem}
.svc-quote{background:var(--paper-card);border:1px solid var(--oat-line);border-top:3px solid var(--brick);border-radius:var(--r);
  padding:22px 24px;margin:26px 0;box-shadow:var(--shadow)}
.svc-quote p{font-size:1.1rem;font-style:italic;color:var(--ink);margin:0 0 10px}
.svc-quote span{font-weight:700;color:var(--brick-deep);font-size:.9rem;font-style:normal}
/* service why band */
.svc-why{padding:52px 0;background:var(--slate-tint);border-top:1px solid var(--oat-line)}
.svc-why__grid{display:grid;grid-template-columns:repeat(4,1fr);gap:16px}
.svc-why__card{background:var(--paper-card);border:1px solid var(--oat-line);border-radius:var(--r);padding:20px;box-shadow:var(--shadow)}
.svc-why__card h3{margin:12px 0 6px;font-size:1.05rem}
.svc-why__card p{font-size:.92rem;color:var(--ink-2);margin:0}
.svc-why__ic{display:inline-flex;align-items:center;justify-content:center;width:46px;height:46px;flex:none;
  border-radius:var(--r);background:var(--brick-tint);border:1px solid var(--oat-line)}
.svc-why__ic svg{width:24px;height:24px;fill:none;stroke:var(--brick);stroke-width:1.7;stroke-linecap:round;stroke-linejoin:round}
/* related grid */
.related-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:16px}
.related-card{display:flex;flex-direction:column;gap:8px;background:var(--paper-card);border:1px solid var(--oat-line);
  border-radius:var(--r);padding:20px;text-decoration:none;color:var(--ink);box-shadow:var(--shadow);transition:transform .15s,box-shadow .15s}
.related-card:hover{transform:translateY(-2px);box-shadow:var(--shadow-lift)}
.related-card h3{margin:0;font-size:1.08rem}
.related-card p{margin:0;font-size:.9rem;color:var(--ink-2)}
.related-card .go{margin-top:auto;font-weight:700;font-size:.88rem;color:var(--brick-deep)}

/* =====================  SERVICE PAGE v2 (split hero + editorial bands)  ======
   Piedmont Mill lane: dark slate split hero with the ONE service photo, a paper
   lead band, a numbered process strip (brick-course connector), then each <h2>
   as a full-width editorial block on an alternating warm/cool ground. Service
   pages are image-light (the hero is the single photo). ========================= */
.svc-hero{background:var(--slate-deep);color:var(--on-dark);border-bottom:6px solid var(--brick);position:relative;overflow:hidden}
.svc-hero__contour{position:absolute;inset:0;pointer-events:none;opacity:.6;
  background:repeating-linear-gradient(90deg,rgba(255,255,255,.045) 0 1px,transparent 1px 46px),
    repeating-linear-gradient(0deg,rgba(255,255,255,.045) 0 1px,transparent 1px 24px)}
.svc-hero .wrap{position:relative;z-index:1;display:grid;grid-template-columns:minmax(0,1.1fr) minmax(0,.9fr);gap:36px;align-items:center;padding-block:clamp(34px,4.2vw,52px)}
.svc-hero .eyebrow{color:#E9C9C0}
.svc-hero .eyebrow::before{filter:brightness(1.7) saturate(.65)}
.svc-hero h1{color:#fff;margin:.12em 0 .32em}
.svc-hero__lead{color:var(--on-dark-2);font-size:1.14rem;max-width:54ch;margin:0 0 20px;line-height:1.6}
.svc-hero .btn--lg{margin-top:2px}
.svc-hero .trust-row{margin-top:20px}
.svc-hero__media img{width:100%;aspect-ratio:4/3;object-fit:cover;border-radius:var(--r-lg);box-shadow:var(--shadow-lift);border:5px solid var(--paper-card)}

/* full-width lead band (intro prose before the first <h2>) */
.svc-lead{background:var(--paper-card);padding:clamp(30px,4vw,48px) 0;border-bottom:1px solid var(--oat-line)}
.svc-lead .svc-prose{max-width:840px}
.svc-lead .svc-prose>p:first-child{font-size:1.16rem;line-height:1.6;color:var(--ink)}

/* numbered process strip (template-level; hairline connector desktop, stacks mobile) */
.svc-process{background:var(--cream-2);padding:clamp(38px,4.6vw,58px) 0;border-block:1px solid var(--oat-line)}
.pflow{display:grid;grid-template-columns:repeat(4,1fr);gap:20px;position:relative}
.pflow::before{content:"";position:absolute;left:12.5%;right:12.5%;top:25px;height:2px;z-index:0;
  background:repeating-linear-gradient(90deg,var(--brick) 0 8px,transparent 8px 16px);opacity:.5}
.pflow__step{position:relative;z-index:1;display:flex;flex-direction:column;align-items:center;text-align:center;gap:8px;padding:0 6px}
.pflow__n{display:inline-flex;align-items:center;justify-content:center;width:52px;height:52px;flex:none;border-radius:var(--r);
  background:var(--brick-tint);border:1px solid var(--brick-deep);color:var(--slate-deep);
  font-family:"Zilla Slab";font-weight:700;font-size:1.4rem;box-shadow:0 0 0 6px var(--cream-2)}
.pflow__tx h3{font-size:1.05rem;margin:2px 0 .2em}
.pflow__tx p{font-size:.92rem;color:var(--ink-2);margin:0 auto;max-width:26ch;line-height:1.5}

/* full-width editorial topic blocks on an alternating warm/cool ground */
.svc-band{padding:clamp(34px,4.6vw,56px) 0;background:var(--band-warm)}
.svc-band--rev{background:var(--band-cool)}
.svc-band--wide .svc-prose{max-width:860px}

/* Service Area page: per-town local cards */
.areas-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(280px,1fr));gap:18px}
.area-card{background:var(--paper-card);border:1px solid var(--oat-line);border-radius:var(--r);padding:22px 22px 24px;box-shadow:var(--shadow)}
.area-card__head{display:flex;flex-wrap:wrap;justify-content:space-between;align-items:baseline;gap:8px;margin-bottom:.5em}
.area-card__head h3{font-size:1.16rem;margin:0;color:var(--slate-deep)}
.area-card__zip{display:inline-flex;align-items:center;gap:6px;font-family:"Zilla Slab";font-weight:700;font-size:.84rem;color:var(--brick-deep)}
.area-card__zip svg{width:14px;height:14px;flex:none;fill:var(--brick)}
.area-card p{margin:0;color:var(--ink-2);font-size:.98rem;line-height:1.6}

/* =====================  TOOLS (tool_build)  ================================== */
.tool-hero{background:var(--slate-deep);color:var(--on-dark);border-bottom:6px solid var(--brick);padding:44px 0}
.tool-hero h1{color:#fff;margin:.1em 0 .3em}
.tool-hero p{color:var(--on-dark-2);max-width:60ch}
.tool-hero .bc{margin-bottom:12px}
.tool-hero .btn{margin-top:12px}
.tool{background:var(--paper-card);border:1px solid var(--oat-line);border-top:3px solid var(--brick);border-radius:var(--r-lg);
  padding:26px;box-shadow:var(--shadow);max-width:920px;margin:22px auto 0}
.tool__grid{display:grid;grid-template-columns:repeat(3,1fr);gap:20px}
.tool__grid--2{grid-template-columns:repeat(2,1fr)}
.rk-lines{display:flex;flex-direction:column;gap:8px;margin-top:4px}
.rk-line{display:flex;align-items:center;justify-content:space-between;gap:14px;padding:9px 12px;background:var(--paper-card);border:1px solid var(--oat-line);border-radius:var(--r)}
.rk-line span{font-weight:600;font-size:.95rem;color:var(--ink)}
.rk-line b{font-family:"Zilla Slab";font-weight:700;font-size:1.05rem;padding:2px 12px;border-radius:var(--r-pill)}
.rk-line b[data-lvl="Lower"]{background:var(--slate-tint);color:var(--slate-deep)}
.rk-line b[data-lvl="Moderate"]{background:#F3E4C4;color:#7A5A16}
.rk-line b[data-lvl="Higher"]{background:var(--brick-tint);color:var(--brick-deep)}
.optgroup{display:flex;flex-direction:column;gap:8px}
.field,.optgroup__legend{font-weight:700;font-size:.95rem;color:var(--slate-deep)}
.optgroup select{padding:11px 12px;border:1px solid var(--oat-line);border-radius:var(--r);background:var(--cream);font:inherit;font-size:.95rem;color:var(--ink)}
.opt-row{display:flex;flex-direction:column;gap:8px}
.opt{display:flex;align-items:flex-start;gap:9px}
.opt input{margin-top:3px;flex:none;width:17px;height:17px;accent-color:var(--brick)}
.opt label{font-size:.93rem;color:var(--ink);font-weight:500}
.tool__result{margin-top:22px;padding-top:22px;border-top:1px solid var(--oat-line)}
.result-readout{background:var(--slate-tint);border:1px solid var(--oat-line);border-radius:var(--r);padding:18px 20px;margin-bottom:14px}
.result-readout .k{display:block;font-size:.8rem;font-weight:700;text-transform:uppercase;letter-spacing:.07em;color:var(--ink-2);margin-bottom:5px}
.result__value{font-family:"Zilla Slab";font-weight:700;font-size:2rem;color:var(--slate-deep)}
.result__value.accent{color:var(--brick-deep)}
.tool-note{font-size:.88rem;color:var(--ink-2);margin:10px 0}
.tool__result .btn{margin-top:6px}

/* =====================  ABOUT  ============================================== */
.about-hero{background:var(--slate-deep);color:var(--on-dark);border-bottom:6px solid var(--brick)}
.about-hero .wrap{display:grid;grid-template-columns:1.1fr .9fr;gap:34px;align-items:center;padding-block:48px}
.about-hero h1{color:#fff;margin:.1em 0 .35em}
.about-hero p{color:var(--on-dark-2);font-size:1.1rem}
.about-hero .btn{margin-top:14px}
.about-hero__img{margin:0;border-radius:var(--r-lg);overflow:hidden;border:1px solid rgba(255,255,255,.16);box-shadow:var(--shadow-lift);aspect-ratio:3/2}
.about-hero__img img{width:100%;height:100%;object-fit:cover}
.story-split{display:grid;grid-template-columns:1.4fr .6fr;gap:30px;align-items:start}
.story-split p{font-size:1.04rem}
.stat-cluster{display:grid;grid-template-columns:1fr;gap:12px;position:sticky;top:88px}
.stat-cluster__item{background:var(--paper-card);border:1px solid var(--oat-line);border-left:4px solid var(--brick);border-radius:var(--r);padding:16px 18px}
.stat-cluster__item .n{display:block;font-family:"Zilla Slab";font-weight:700;font-size:1.7rem;color:var(--brick-deep)}
.stat-cluster__item .l{display:block;font-size:.88rem;color:var(--ink-2)}
.values-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:16px}
.value-card{background:var(--paper-card);border:1px solid var(--oat-line);border-radius:var(--r);padding:20px;box-shadow:var(--shadow)}
.value-card h3{margin:12px 0 6px;font-size:1.05rem}
.value-card p{font-size:.92rem;color:var(--ink-2);margin:0}

/* =====================  CONTACT  ============================================ */
.contact-grid{display:grid;grid-template-columns:1fr 1fr;gap:22px;align-items:start}
.contact-card{background:var(--paper-card);border:1px solid var(--oat-line);border-radius:var(--r-lg);padding:26px;box-shadow:var(--shadow)}
.contact-card--call{background:var(--slate-deep);color:var(--on-dark);border-color:rgba(255,255,255,.14)}
.contact-card--call h2,.contact-card--call .big{color:#fff}
.contact-card--call .big{display:block;font-family:"Zilla Slab";font-weight:700;font-size:2rem;margin:8px 0}
.contact-card--call p{color:var(--on-dark-2)}
.contact-card--call .btn{margin-top:8px;width:100%}
.hours-list{list-style:none;margin:10px 0 0;padding:0}
.hours-list li{display:flex;justify-content:space-between;gap:16px;padding:8px 0;border-bottom:1px solid var(--oat-line);font-size:.96rem}
.hours-list li:last-child{border-bottom:0}
.hours-list b{color:var(--brick-deep)}

/* =====================  LEGAL  ============================================== */
.legal-hero{background:var(--slate-deep);color:var(--on-dark);border-bottom:6px solid var(--brick);padding:44px 0}
.legal-hero h1{color:#fff;margin:0 0 .25em}
.legal-hero p{color:var(--on-dark-2);margin:0}
.legal-body{padding:48px 0}
.legal-body .wrap{max-width:820px}
.legal-body h2{margin:1.5em 0 .4em;padding-left:14px;border-left:4px solid var(--brick)}
.legal-body p{color:var(--ink);font-size:1.02rem}

/* ---- map + footer + callbar ------------------------------------------------- */
.map-embed{line-height:0;border-top:1px solid var(--oat-line);display:block}
.map-embed img{width:100%;height:340px;object-fit:cover;display:block;filter:saturate(.9)}
.site-footer{background:var(--slate-deep);color:var(--on-dark-2);padding:48px 0 26px;border-top:6px solid var(--brick)}
.foot-grid{display:grid;grid-template-columns:1.6fr 1fr 1fr 1fr;gap:28px}
.brand__name{display:block;font-family:"Zilla Slab";font-weight:700;color:#fff}
.brand__name span{display:block;font-size:.72rem;font-weight:700;letter-spacing:.09em;text-transform:uppercase;color:#E9C9C0;margin-top:2px}
.site-footer p{color:var(--on-dark-2);font-size:.95rem}
.site-footer a{color:#fff}
.mono{font-family:"Zilla Slab"}
.email{color:var(--on-dark-2)}
.site-footer h3{color:#fff;font-size:.82rem;text-transform:uppercase;letter-spacing:.08em;margin:0 0 12px}
.foot-list{list-style:none;margin:0;padding:0}
.foot-list li{margin:7px 0}
.foot-list a{color:var(--on-dark-2);text-decoration:none;font-size:.95rem}
.foot-list a:hover{color:#fff;text-decoration:underline}
.foot-bottom{display:flex;flex-wrap:wrap;gap:8px 20px;justify-content:space-between;align-items:center;
  margin-top:26px;padding-top:18px;border-top:1px solid rgba(255,255,255,.12);font-size:.85rem}
.disclaimer-note{margin:14px 0 0;font-size:.8rem;color:var(--on-dark-2);opacity:.85;max-width:none}
.disclaimer-note a{color:#E9C9C0}
.callbar{display:none}

/* =====================  RESPONSIVE  ========================================= */
@media (max-width:1040px){
  .foot-grid{grid-template-columns:1fr 1fr}
  .svc-grid,.svc-grid--pair,.risk-grid,.svc-why__grid,.values-grid,.filmstrip{grid-template-columns:repeat(2,1fr)}
  .whyus,.cost,.coverage,.response .wrap,.faq2,.proof,.story-split,.dispatch-panel .wrap,.final-cta .wrap,.contact-grid{grid-template-columns:1fr}
  .proof__aggregate,.faq-callcard,.stat-cluster{position:static}
  .pillars{grid-template-columns:repeat(3,1fr)}
}
@media (max-width:920px){
  /* mobile nav: full-screen overlay; header stays above it so the toggle closes it */
  .nav-toggle{display:inline-flex}
  .header-phone{display:none}
  .nav{position:fixed;inset:0;margin:0;flex-direction:column;align-items:stretch;gap:0;
    background:var(--cream);padding:86px 24px 40px;overflow-y:auto;z-index:250;
    transform:translateX(100%);transition:transform .25s ease;visibility:hidden}
  body.is-menu .nav{transform:none;visibility:visible}
  body.is-menu{overflow:hidden}
  .nav>a,.drop>a{padding:15px 6px;border-bottom:1px solid var(--oat-line);border-radius:0;font-size:1.1rem;width:100%}
  .drop>a::after{margin-left:auto}
  .drop__menu{position:static;display:block;box-shadow:none;border:0;border-top:0;padding:4px 0 8px 10px;
    max-height:none;background:transparent;min-width:0}
  .drop__menu a{border-bottom:0;padding:9px 8px;font-weight:500;color:var(--slate-deep)}
  .ptimeline{grid-template-columns:repeat(2,1fr);gap:20px 0}
  .pstep::before{display:none}
  .pflow{grid-template-columns:repeat(2,1fr);gap:28px 20px}
  .pflow::before{display:none}
  .factrail{grid-template-columns:repeat(2,1fr)}
  .factcell:nth-child(2n){border-right:0}
  .factcell:nth-child(1),.factcell:nth-child(2){border-bottom:1px solid rgba(255,255,255,.12)}
}
@media (max-width:760px){
  body{font-size:17px}
  .section{padding:44px 0}
  /* header fits narrow screens: the sticky callbar carries the call CTA here,
     so drop the redundant header "Call now" and push the toggle flush-right */
  .header-cta .btn--call{display:none}
  .header-cta{margin-left:auto;gap:0}
  /* stack section headers so a long eyebrow (e.g. "08 · Cost & insurance")
     can't reserve a wide max-content grid track and overflow narrow phones */
  .sec-head{grid-template-columns:1fr;gap:10px 0}
  .hero__stage .wrap{grid-template-columns:1fr;gap:26px;padding-top:34px;padding-bottom:40px}
  /* mobile: heading -> subhead -> CTA -> trust BEFORE image */
  .hero__panel{order:1}
  .hero__media{order:2;aspect-ratio:16/10}
  .svc-hero .wrap,.svc-actionbar .wrap,.about-hero .wrap,.dispatch-panel .wrap,.final-cta .wrap{grid-template-columns:1fr;gap:24px}
  .svc-actionbar__inset,.about-hero__img{order:-1}
  /* numbered process stacks to a left-aligned row list on phones */
  .pflow{grid-template-columns:1fr;gap:14px}
  .pflow__step{flex-direction:row;text-align:left;align-items:flex-start;gap:14px}
  .pflow__tx p{max-width:none;margin:0}
  .svc-facts .wrap{grid-template-columns:1fr 1fr}
  .ataglance__item{border-right:0;border-bottom:1px solid var(--oat-line);padding:14px 16px}
  .svc-facts .ataglance__item:nth-child(2n){border-right:0}
  .tool__grid,.pillars,.range-cards,.nbhd-groups,.review-rail,.carrier-wall{grid-template-columns:1fr}
  .promise{grid-template-columns:1fr}
  .svc-grid,.svc-grid--pair,.risk-grid,.svc-why__grid,.values-grid,.filmstrip,.tool-trio,.related-grid{grid-template-columns:1fr 1fr}
  .callcard{flex-direction:column;align-items:stretch}
  .callcard .btn{width:100%}
  /* structure-based ribbon collapse: keep only the lead item, no author-class needed */
  .ribbon .wrap{justify-content:center}
  .ribbon__item:not(:first-child),.ribbon__sep{display:none}
  /* sticky mobile call bar */
  .callbar{display:block;position:fixed;left:0;right:0;bottom:0;z-index:240;background:var(--brick);
    box-shadow:0 -4px 16px -8px rgba(0,0,0,.4)}
  .callbar a{display:flex;align-items:center;justify-content:center;gap:9px;padding:13px;color:#fff;
    text-decoration:none;font-weight:700;font-size:1.05rem}
  .callbar svg{width:18px;height:18px;flex:none;fill:#fff}
  .callbar small{font-weight:600;opacity:.9}
  body{padding-bottom:56px}
  body.is-menu .callbar{display:none}
  .foot-grid{grid-template-columns:1fr}
  .foot-bottom{flex-direction:column;align-items:flex-start}
  .map-embed img{height:260px}
}
@media (max-width:460px){
  .svc-grid,.svc-grid--pair,.risk-grid,.svc-why__grid,.values-grid,.filmstrip,.tool-trio,.related-grid{grid-template-columns:1fr}
  .svc-facts .wrap{grid-template-columns:1fr}
  .factrail{grid-template-columns:1fr 1fr}
  h1{font-size:2.05rem}
}
@media (max-width:400px){
  /* keep the brand wordmark + toggle inside very narrow phones (down to 320) */
  .brand-name{font-size:1.06rem}
  .brand-sub{font-size:.66rem}
  .wrap{padding-inline:18px}
}
@media (prefers-reduced-motion:reduce){*{transition:none!important;scroll-behavior:auto!important}}

/* self-hosted fonts (was Google Fonts; latin) */
@font-face{font-family:'Source Sans 3';font-style:normal;font-weight:400 700;font-display:swap;src:url(../fonts/source-sans-3.woff2?v=30164609) format('woff2')}
@font-face{font-family:'Zilla Slab';font-style:normal;font-weight:600;font-display:swap;src:url(../fonts/zilla-slab-600.woff2?v=9914c0a5) format('woff2')}
@font-face{font-family:'Zilla Slab';font-style:normal;font-weight:700;font-display:swap;src:url(../fonts/zilla-slab-700.woff2?v=c9111882) format('woff2')}