A supply line let go under our kitchen and water was across two rooms before we found the shut off. A crew reached our Milford Hills home within the hour, pulled the water out, and set dryers the same day. They kept the whole house clean and handled the claim paperwork with our insurer.
About us, Rockwell NC
The Rowan County crew behind Whitewater Restoration
A local water damage restoration team built for Piedmont conditions, on call every hour and on-site in about 60 minutes across Rockwell and Rowan County.
Call (980) 998-3797Tap to reach our 24/7 dispatch line
Our story
Built around how water actually moves in Rowan County
We started with a simple idea. A home in the Carolina Piedmont does not flood the way a national playbook assumes, and it should not be dried by a crew reading from one. Red-clay soil that drains slowly, humid summers that keep crawl spaces damp, hard-freeze snaps that split older plumbing, and storms off the Yadkin and High Rock Lake each push water into a house in their own way, and each one needs a crew that has seen it here before.
For more than fifteen years our IICRC-certified technicians have worked Rowan County homes and businesses, from downtown Rockwell and the US-52 corridor to Salisbury, Granite Quarry, Faith, Gold Hill, China Grove, and the homes around High Rock Lake. We answer the phone at every hour, reach most of the county in about 60 minutes, and dry each property to a verified standard with moisture meters rather than a mop and a fan.
The work is stressful and always personal, so we keep it plain. We tell you what we find, we document the loss the way an adjuster needs it, and we bill your carrier directly so the paperwork is not one more thing on your plate. That approach has restored more than three thousand eight hundred properties and earned a steady reputation across the county.
15+years serving Rowan County
3,800+properties dried and restored
~60minute response, day or night
4.9 ★across 54 homeowner reviews
24/7 water damage response across Rowan County (980) 998-3797
How we work
Four commitments on every Rockwell job
We answer and dispatch fast
A real person picks up 24/7 and the nearest crew rolls to you in about 60 minutes, any hour, any day.
We dry to a verified standard
IICRC-certified technicians log moisture readings until the structure meets a dry standard, not just a dry surface.
We handle the insurance paperwork
We photograph and document the loss for your adjuster and bill your carrier directly for covered work.
We know this county
Red-clay drainage, crawl-space humidity, hard freezes, and lake exposure. We know where water hides here.
Credentials
Certified, licensed, and insured in North Carolina
What stands behind the work
Licensed and insured in North Carolina, NC General Contractor License #86412. Our technicians are IICRC certified in Water Damage Restoration (WRT) and Applied Structural Drying (ASD), the industry standard for this trade, and we are EPA Lead-Safe (RRP) certified for work in older homes. Building permits are pulled through Rowan County or the City of Salisbury when a loss calls for structural repairs.
Reviews
What Rowan County homeowners tell us
4.9/5
Based on 54 reviews
Trusted across Rockwell and Rowan County.
Our crawl space stayed wet all summer and had started to smell. The technicians dried it out, treated the moisture, and put in a vapor barrier so it stays dry. Careful, on time, and they explained every step in plain words. Our Granite Quarry home feels healthy again.
A pipe froze and split at our lake cabin during a hard freeze and nobody was there to catch it. They found the break fast, dried the structure, and saved the hardwood I was sure was ruined. Dependable people who answered the phone at night near High Rock Lake.
An upstairs bathroom leak stained and bubbled the ceiling below. The crew found the source, dried the cavity, and kept the damage from spreading into the framing. Honest about what needed doing and what did not, right here in downtown Rockwell.
Wind driven rain from a bad storm got in around the roof and soaked a bedroom ceiling. They tarped it, dried the attic, and documented everything for the claim. One star off only because the first visit ran a little late, but the work in Faith was solid.
A sewer line backed up into our lower level and it was not something I wanted to touch. They contained it, cleaned and sanitized everything, and got rid of the odor for good. Respectful and thorough through a nasty job out in Gold Hill.
24/7 emergency dispatch
Water rising in your home? Rowan County's crew is ready 24/7
Water sitting means damage spreading. Call Whitewater Restoration and a local crew is on the way, about 60 minutes out.
(980) 998-3797Call now, a Rowan County crew picks up day or night